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Privacy Policy

TradeWaltz Incorporated properly handles your personal information entered on this website for requesting information or making inquiries in accordance with the Personal Information Protection Policy described below.

  1. Personal Information
    We collect and use personal information for the following purposes:
    1. ・To contact customers regarding their requests and inquiries
    2. ・To respond to requests for information and inquiries from customers.
    If you do not fill out the form correctly, we may not be able to send the information you requested or respond to your inquiry.
    We will not modify the personal information you entered on the website without your consent. We may use collected information to improve the quality of this website after processing it appropriately to ensure that the individuals cannot be identified.
  2. Disclosure to Third Parties
    Personal information collected by TradeWaltz Inc. shall not be provided to third parties without prior express consent of the customers, except the following cases:
    1. ・When required by laws and regulations
    2. ・When the provision of personal information is necessary for the protection of the life, body, or property of a person and it is difficult to obtain the consent of the person
    3. ・When the provision of personal information is necessary for protecting the public interest and it is difficult to obtain the consent of the person
    4. ・When the provision of personal information is necessary to cooperate with a national government organ, a local government, or a person entrusted by a national government organ or a local government in executing the affairs prescribed by laws and regulations and where obtaining the consent of the person is likely to impede the execution of the said affairs
  3. Entrustment
    We may entrust some of your information to a third party if it deems appropriate in relation to your requests or inquiries. In such case, we will conclude a personal information protection agreement with the recipient and make necessary supervision so that the information is handled appropriately within the scope required for the purpose of use specified to the customer.
  4. Disclosure, Correction, Deletion, etc. of Personal Information
    If you would like to disclose, correct, or delete the personal information you entered on this website for requesting information or making inquiries, please contact us at the following address. For any complaints, consultations or inquiries regarding the handling of personal information, please also use this address.

    For the inquiries about personal information on this website:
    support@tradewaltz.com
    Note: This address is made public for the purpose of receiving inquiries about this website from customers. We will not accept any other type of email.

  5. Access Log
    We record the visitors to this site in the form of access log. The access log contains domain name and IP address, the type of browser, and the access date and time. Access logs are used for maintenance of this site, information security management, and statistical analysis of usage. They and are not used for any other purpose.
  6. Cookies
    This website uses cookies for some content to improve your experience. The cookie technology is an industry standard for web servers to identify your computer.
    Depending on your browser, you may choose to disable the cookie function. In such case, you may not be able to use all or part of this site.

We may update and change the above content from time to time. In such case, all changes will be notified on this page.

Established: April 1, 2020
Complaints and Consultation Desk:
Trade Waltz Inc.
2F, Marunouchi Nijubashi Building,
2-2 Marunouchi 3-Chome, Chiyoda-ku, Tokyo, Japan
support@tradewaltz.com

TradeWaltz Incorporated’s Personal Information Protection Policy

TradeWaltz Incorporated (“TradeWaltz Inc.”, “we”, “us” or “our”) recognizes the importance of personal information and ensures the protection and safeguarding of our customers’ personal information as a fundamental principle of its business and its responsibility to society. Accordingly, TradeWaltz Inc. has established the Personal Information Protection Policy (“Privacy Policy”) described below and ensures that all its officers, employees, and business partners thoroughly understand and fully comply with the Policy. By reading and manifesting your intention to consent to this Privacy Policy, you consent to our use and disclosure of your information and agree that we may collect, use and transfer your Personal Information in accordance therewith. You are entitled to withdraw your consent given in this form at any time by sending us notice of withdrawal to the contact information stated under this Privacy Policy [7. Inquiries as to Personal Information]. If you have any questions regarding this consent, please contact us through information stated under this Privacy Policy.

  1. Collection, Use, Provision, and Entrustment of Personal Information
    For the purpose of this Privacy Policy, the following terms have the meanings as defined below.
    • (a) ‘Personal Information’ means any data relating to an identified or identifiable natural person, including but not limited to your names, addresses, birth dates, telephone numbers, e-mail addresses, user IDs, IP addresses, web beacons and other online identifiers.
    • (b) ‘Processing’ means any operation or set of operations which is performed on Personal Information or on sets of Personal Information, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
      1. (1) Personal information shall be collected only after informing the customers of the purpose and obtaining consent for doing so, except when the rights or interests of customers or third parties may be injured. The scope of use of the personal information collected is limited, and the information shall be handled appropriately within this scope.
      2. (2) TradeWaltz Inc. will process your Personal Information in order to achieve the following goals:
        ・To contact customers regarding their requests and inquiries.
        ・To respond to requests for information and inquiries from customers.
        In case of processing your Personal Information for purposes other than the above, TradeWaltz Inc. will notify you in advance of such new purposes of use and other matters as required by applicable law.
      3. (3) Personal Information that you are to provide is necessary in order for TradeWaltz Inc. to provide the Services to you, and there may be cases where you are unable to use the Services if you have not provided such data. TradeWaltz Inc. may provide your Personal Information to third parties such as the subsidiaries and affiliates of TradeWaltz Inc., cloud vendors and outside contractors of TradeWaltz Inc. etc., to implement the purposes of use specified above. Since countries located outside the EEA (including, without limitation, Japan, the U.S., the same shall apply hereafter) are among the third parties to whom TradeWaltz Inc. will disclose your Personal Information, you shall be deemed as having consented to the following matters by consenting to the Privacy Policy.
        - In case that the country in which the third party is located is outside the EEA, such country does not have the same data protection laws as the EEA, i.e., many of the rights provided in the EEA to you are not given.
        - Your Personal Information will be provided to third parties located outside the EEA.
        - Your Personal Information will be provided and processed for the purposes specified above by the third parties outside the EEA to whom TradeWaltz Inc. will disclose your Personal Information as well as TradeWaltz Inc.
        In addition to the above, in case that TradeWaltz Inc. provides your Personal Information to a third party located in a country outside the EEA, TradeWaltz Inc. will ensure that adequate measures are taken concerning the protection of your Personal Information by executing standard contract clauses based on the EU General Data Protection Regulation, etc.
      4. (4) TradeWaltz Inc. may entrust customers’ personal information with authorized third parties. In all such cases, TradeWaltz Inc. shall select the recipient with great care from among those parties that have established a sufficient level of protection of the personal information, and make necessary supervision or otherwise ensure, through a contract, etc. stipulating the level of protection to be observed, that the recipient manages the information properly.
  2. Disclosure, Correction, Discontinuance of Use, etc. of Personal Information
    The Users may request from Company access to, rectification or erasure of, restriction of processing of personal data, and may request the data portability. You may object to the data protection authorities with jurisdiction over TradeWaltz Inc. or the location of your domicile with regard to the processing of your Personal Information.
  3. Implementation of Security Measures
    TradeWaltz Inc. implements safeguard measures and diligently works toward preventing unauthorized access to personal information, and the loss, destruction, alteration, leakage, etc. of such information. Specific rules governing the appropriate handling and use of personal information are in place, and staff are assigned to take responsibility therefor.
  4. Observance of Laws, Regulations and Other Norms Relating to Personal Information
    With respect to the observance of laws, regulations, and other norms relating to personal information, TradeWaltz Inc.’s officers, employees, and business partners who handle personal information comply with the laws, regulations, and guidelines relating to the protection of personal information and the privacy of communication.
  5. Retention Period
    TradeWaltz Inc. will retain your Personal Information as long as we require such data to provide the Services to you, but will promptly delete the same in case that such data is no longer necessary.
  6. Continuous improvements to this Personal Information Protection Policy and In-house Rules and Regulations
    TradeWaltz Inc. makes continuous improvements to this Personal Information Protection Policy and in-house rules and regulations to ensure that the protection of personal information as determined by socially accepted norms is conducted effectively.
  7. Inquiries as to Personal Information
    In the event of any questions or concerns regarding the Privacy Policy or the processing of Personal Information by TradeWaltz Inc., or any requests, etc., concerning the access to, rectification or erasure of, restriction of processing of Personal Information, and the data portability, please contact with TradeWaltz Inc. TradeWaltz Inc. determines the purpose and means of the processing of your Personal Information. The contact information for TradeWaltz Inc. is as follows:
    info@tradewaltz.com
  8. Data Protection Officer
    TradeWaltz Inc. has appointed the data protection officer for you to contact if you have any questions or concerns about the TradeWaltz Inc.’s personal data policies or practices. The contact information are as follows:
    info@tradewaltz.com

TradeWaltz Inc. will make every effort to respond to inquiries promptly within a reasonable scope.

Established: April 1, 2020
Complaints and Consultation Desk:
Trade Waltz Inc.
2F, Marunouchi Nijubashi Building,
2-2 Marunouchi 3-Chome, Chiyoda-ku, Tokyo, Japan
support@tradewaltz.com